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To place an order with
Designs by Kate,
please fill out the order form below. Include all information that you can ...
quantity, description, size, fabric choices for exterior and lining, colors,
etc. The more information you provide, the easier it is for me to fill your
order.
When you are done, click on the
Send My Order
button at the bottom of the page. Our computer system will automatically send
you an email letting you know that we have received your order. If you do not
receive this email within a reasonable amount of time (allow at least 30
minutes), we did not receive your order!
Within 48 hours, we will acknowledge your order, providing you with
let you know how long it will take to ship after receipt of payment, total cost including shipping, and payment options and
instructions. To preview the payment options we have available, please
click here.
(NOTE: If we are away at a Faire or War, you may not hear from us until we
return home (this is never more than 4 days). Please check our
SCHEDULE.
)
If we have your item(s) in stock, shipment normally occurs within a
2 of
days of receipt of payment. If we have to make the item(s) for you, we will
normally ship in about 10 days, depending on the item. If we foresee any
delays, we will let you know in your order acknowledgement. If you need your
garb by a specific date, please say so when you place your order. We
will try to accommodate you; however, a RUSH charge may be required.
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All shipments to the U.S.A. are made by USPS Confirmed Priority
Mail . Most US areas west of the Mississippi get their order
within 2 days of shipment, east of the Mississippi
in 2-3 Days.
Foreign shipments are sent either Airmail Letter Post or Airmail
Parcel Post, depending on the weight of the package and usually
arrive in 10 days or less.
(Global Priority or Express upon request)
(Customs delays can sometimes be a
problem in overseas deliveries.)
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Read our return policy by clicking
here.
ATTENTION OVERSEAS BUYERS:
I fill out all customs forms accurately, showing package contents as
merchandise with the actual value specified. While I sympathize with the high
import duties many of you must pay, I will not falsify any customs forms,
either by declaring a lower value, or marking the item as a gift. Please do not
ask me to do this - it is both illegal and unethical.
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